CITIZENS CHARTER

MUNICIPAL MAYOR’S OFFICE

MUNICIPAL RISK REDUCTION AND MANAGEMENT OFFICE

Emergency Response / Rescue
Assistance to Emergency Monitoring on Public Activities like Parade, Hikings, Motorcross, Fun Run, etc.
Conduct of Orientations/ Training on DRMM to public/private institutions

MUNICIPAL HEALTH OFFICE

Consultation
Basic Laboratory Services:
Prenatal and Post- partum care
Sputum Microscopy
Facility- based Delivery (Normal)

MUNICIPAL CIVIL REGISTRY OFFICE

Registration of Live Birth
Registration of Death
Issuance of Certified Copy of Registered Documents
Applicant for the Marriage License
Registration of Marriage Contract
Out of Town Registration of Birth
Authority to Use the Surname of the Father (Attachment to The COLB)
Batch Request System (BREQS)

MUNICIPAL SOCIAL WELFARE AND DEVELOPMENT OFFICE

Senior Citizen
Solo Parent
Persons with Disability (PWD)
Certificate of Indigency
Travel Permit
Emergency Shelter Assistance (ESA)
Assistance to Individual in Crisis Situation (AICS)
Pauper’s Burial Assistance
Social Case Study Report/Referral Letter
Case Summary
Rice Assistance

HRMO

Issuance of Certifications

MUNICIPAL AGRICULTURE OFFICE

Issuance of HealthCertification for Transport
Anti-rabies Vaccination
Animal Treatment
Animal Deworming
Animal Iron, Vitamins & Calcium Supplementation
Animal Castration
Massive vaccination by barangay for anti-rabies & Hemosept
Consultation on plant pest & diseases
Seeds/Seedling materials Distribution
Farmers Field School
Application of Crop, Livestock and Accident Insurance (PCIC)
Animal Dispersal
Seed Dispersal
Project availment for BUB and others
Issuance of Agricultural Certifications as to attendance of training attended
Rice Crop Manager Data Gathering
Facilitate Registration of CSO to SEC/CDA/ DOLE

OFFICE OF THE MUNICIPAL ASSESSOR

Reclassification/ Re-assessment/ Cancellation of Tax Declaration of Real Properties, Transfer of Ownership, Assessment of New Undeclared Real Properties fpr Land and Improvements
On Issuance of Certification and Certified True Copies of Tax Declaration

MUNICIPAL PLANNING AND DEVELOPMENT OFFICE

Issuance of Zoning Certification
Issuance of Locational Clearance

BUSINESS PERMITS AND LICENSING OFFICE

Issuance of Business Permits – New
Issuance of Special Permit
Issuance of Business Permits – Renewal
Issuance of Retirement of Business
Issuance of Occupational Permit

LOCAL ECONOMIC ENTERPRISE OFFICE

Local Economic Enterprise Office
Memorial Service at the Public Cemetery
Payment of Business Tax, Mayor’s Permit Fee & Other Regulatory Fees