MUNICIPAL HEALTH OFFICE CITIZEN’S CHARTER
Requirements
- Laboratory request and OR
Time Frame
- Variable depending
Payment
- Variable depending upon
Person/s Responsible
- Medical Technologist
Ave. No. of Client/week
- 50-60
Basic Laboratory Services:
a. CBC b. Urinalysis c. Fecalysis d. Blood Typing e. Clotting & Bleeding Time f. Platelet Count g. Gram Staining h. Malarial Smear i. Pregnancy Testing
STEP
1
Applicant/ Client: During consultation, prenatal or post visit, the midwife, nurse or doctor give request for particular laboratory examination/s
STEP
2
Applicant/ Client: Patient pays for the procedure to the cashier who shall issue O.R
STEP
3
Applicant/ Client: Health staff informs the Med. Tech of the request and submit the laboratory request and O.R to the laboratory
STEP
4
Applicant/ Client: Patient/Client wait to be called
STEP
5
Applicant/ Client: Med. Tech Informs the patient of the waiting time for the procedure/s and forward/ releases the result to the health staff @ the counter or directly to the Doctor
STEP
6
Applicant/ Client: Doctor prescribes treatment for particular patient.