MUNICIPAL RISK REDUCTION AND MANAGEMENT OFFICE CITIZEN’S CHARTER
Schedule of Availability of Service:
- Depends on agreed schedule
Who may avail the service:
- Any institution in Bansalan that needs orientation/training on DRMM
Conduct of Orientations/ Training on DRMM to public/private institutions
STEP
1
Applicant/ Client: Provide Letter Request Addressed To The Mayor With The Details Of The Activity And Submit To The Mayor’s Office
Required Documents Letter Request
Person In-Charge Client
Fees None
STEP
2
Applicant/ Client: Wait for the MDRRMO’s call/text for confirmation of assistance for the activity
MDRRMO Activity Receive Letter Request forwarded by Mayor’s Office
Person In-Charge MDRRMO Staff and Mayor’s Office Staff
Duration (Under Normal Circumstances) 1 day
Fees & Required Documents None
STEP
3
Applicant/ Client: Wait for the MDRRMO’s call/text for confirmation of assistance for the activity
MDRRMO Activity Contact client requesting for orientation/training and confirm the activity
Person In-Charge MDRRMO Staff
Duration (Under Normal Circumstances) 3 – 5 minutes
Fees & Required Documents None
STEP
4
Applicant/ Client: Wait For The Scheduled Activity To Be Realized
MDRRMO Activity Log Schedule of Activity
Person In-Charge MDRRMO Staff
Duration (Under Normal Circumstances) 1 – 2 minutes
Fees & Required Documents None
STEP
5
Applicant/ Client: Arrive At Designated Venue Of The Activity On Time
MDRRMO Activity Arrive at designated venue of the activity on time
Person In-Charge MDRRMO Staff/ Rescue Team
Duration (Under Normal Circumstances) Depends on how far the venue from the office
Fees & Required Documents None
STEP
6
Applicant/ Client: Provide Logistics For The Orientation/ Training And Serve As Assistance
MDRRMO Activity Conduct Orientation/Training through lecture or discussions and workshop
Person In-Charge MDRRMO Staff / Rescue Team
Duration (Under Normal Circumstances) Depends on the topics request for the orientation/training
Fees & Required Documents None