MUNICIPAL RISK REDUCTION AND MANAGEMENT OFFICE CITIZEN’S CHARTER
Schedule of Availability of Service:
- 24/7
Who may avail the service:
- Everybody who needs to be rescue in Bansalan in time of disaster and emergency
Emergency Response / Rescue
STEP
1
Applicant/ Client: Inform The Office With The Detailes Of The Incident Through Cellphone Hotline, Radio Frequency Or Personally
MDRRMO Activity Interview the client to get the exact details of the incident to respond appropriately
Person In-Charge MDRRMO Staff/ Rescue Team
Fees & Required Documents None
Duration (Under Normal Circumstances) 3 – 5 minutes
STEP
2
MDRRMO Activity Inform the PNP if assistance needed
Person In-Charge MDRRMO Staff/ Rescue Team
Fees & Required Documents None
Duration (Under Normal Circumstances) 10 – 15 minutes
STEP
3
MDRRMO Activity Proceed to emergency site with the Rescue Vehicle/ambulance
Person In-Charge MDRRMO Staff/ Rescue Team
Fees & Required Documents None
Duration (Under Normal Circumstances) Depends on the distance of the emergency site
STEP
4
MDRRMO Activity Give appropriate emergency assistance (first aid)
Person In-Charge MDRRMO Staff/ Rescue Team
Fees & Required Documents None
Duration (Under Normal Circumstances) Depends on the manner of emergency
STEP
5
MDRRMO Activity Refer to appropriate professionals/ institutions
Person In-Charge MDRRMO Staff/ Rescue Team
Fees & Required Documents None
Duration (Under Normal Circumstances) Depends on the manner of emergency
STEP
6
MDRRMO Activity Log incident to record book
Person In-Charge MDRRMO Staff/ Rescue Team
Fees & Required Documents None
Duration (Under Normal Circumstances) 10 – 20 minutes