HRMO CITIZEN’S CHARTER
REQUIREMENTS
- Payslip (For CNTHP)
Schedule of Availability:
- Monday to Friday (8:00 AM – 5:00 PM)
Who may avail the service?
- Any requesting party as it pertains to his/her personal records.
- Other party duly authorized by the employee concerned.
Fee:
- 75.00php
20 minutes
ISSUANCE OF CERTIFICATIONS
(Service Records, Certificate of Employment, Certificate of Leave Balance, Certificate of Net Take Home Pay, and Other Certifications)
STEP
1
Applicant/ Client: Fill Out Request Slip
Service Provider Receive and Evaluate the request and issue an Order of Payment
Person In-Charge CNTHP: Payroll in-charge
Duration (Under Normal Circumstances) 3 minutes
Service Provider While the Client pays the corresponding fee, the requested document/s will be prepared
Person In-Charge COE/SR/CLB:HRM Aide
Duration (Under Normal Circumstances) 10 minutes
STEP
2
Applicant/ Client: Proceed to the Treasury Office and pay to the Collecting Officer
Service Provider Issuance of Official Receipt
Person In-Charge RCC II / Designated Collecting Officer
Duration (Under Normal Circumstances) 1 minute
STEP
3
Applicant/ Client: Present Official Receipt to the Person-In-Charge
Service Provider Record the O.R. No. and Print the Requested Document
Person In-Charge Person In-Charge
Duration (Under Normal Circumstances) 5 minutes
Service Provider Issue and Release the Certification
Person In-Charge HRMO
Duration (Under Normal Circumstances) 1 minute